Transform Your Home with Premium LED Lighting

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Terms of Service

1. Service Agreement

By engaging Home Accent Glow for lighting services, you agree to these terms and conditions. Our services include consultation, design, installation, and maintenance of LED accent lighting systems.

2. Service Scope

We provide professional LED lighting installation, smart home integration, maintenance services, and design consultation. All work is performed by certified technicians following industry standards and local electrical codes.

3. Pricing and Payment

Pricing is provided through detailed estimates following consultation. Payment terms include a deposit upon contract signing with final payment due upon project completion. We accept cash, check, and major credit cards.

4. Warranties

We provide a comprehensive warranty on all installations and products. LED products carry manufacturer warranties ranging from 3-10 years. Installation warranty covers workmanship for 2 years from completion date.

5. Liability

Home Accent Glow carries full liability insurance and bonding. We are responsible for any damage caused by our installation work. Customer is responsible for providing safe access to work areas.

6. Modifications

These terms may be updated periodically. Customers will be notified of significant changes. Current terms apply to all new contracts and service agreements.

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Privacy Policy

Information We Collect

We collect information you provide directly through our contact forms, phone calls, and consultations. This includes name, contact information, project details, and service preferences.

How We Use Information

Your information is used solely to provide lighting services, schedule appointments, communicate about projects, and maintain customer records. We do not sell or share personal information with third parties.

Data Protection

We implement appropriate security measures to protect your personal information. Customer data is stored securely and access is limited to authorized personnel only.

Data Retention

Customer information is retained for business purposes including warranty support, service history, and future service needs. You may request data deletion at any time.

Contact Preferences

We may contact you regarding service appointments, project updates, and warranty matters. You may opt out of promotional communications while maintaining service-related communications.

GDPR Compliance

We comply with GDPR regulations for data protection. You have rights to access, correct, and delete your personal data. Contact us to exercise these rights.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when visiting our website. They help improve user experience and website functionality.

Types of Cookies We Use

Necessary Cookies: Essential for website operation and security. These cannot be disabled.

Technical Cookies: Improve website performance and user experience features.

Analytics Cookies: Help us understand how visitors use our website to improve our services.

Marketing Cookies: Used to display relevant advertisements and track marketing effectiveness.

Cookie Management

You can control cookie preferences through our consent banner or browser settings. Disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies may be set by third-party services we use for analytics, customer support, or marketing purposes. These services have their own privacy policies.

Cookie Retention

Cookie retention periods vary by type and purpose. Session cookies are deleted when you close your browser, while persistent cookies remain until expiration or manual deletion.

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DMCA Policy

Copyright Respect

Home Accent Glow respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We do not knowingly infringe on copyrighted materials.

Original Content

All content on our website, including text, images, and designs, is either original work created by Home Accent Glow or properly licensed from authorized sources.

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide written notification including:

• Identification of copyrighted work claimed to be infringed

• Identification of infringing material and its location

• Your contact information

• Statement of good faith belief that use is unauthorized

• Statement of accuracy and authority to act on behalf of copyright owner

• Electronic or physical signature of authorized person

Response Process

Upon receiving valid DMCA notifications, we will promptly investigate and remove infringing content if claims are substantiated. We may also terminate access for repeat infringers.

Counter-Notifications

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures. Content may be restored if no legal action is filed within 14 business days.

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GDPR Compliance Documentation

Data Controller Information

Home Accent Glow serves as the data controller for personal information collected through our services. We are committed to protecting your privacy and ensuring GDPR compliance.

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications and optional services

• Contract performance for service delivery and customer support

• Legitimate interests for business operations and service improvement

• Legal obligations for tax, safety, and regulatory requirements

Your Rights Under GDPR

Right to Access: Request copies of your personal data we hold

Right to Rectification: Correct inaccurate or incomplete data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a structured format

Right to Object: Oppose processing based on legitimate interests

Right to Withdraw Consent: Revoke consent for data processing

Data Protection Measures

We implement technical and organizational measures to ensure data security, including encryption, access controls, staff training, and regular security assessments.

International Transfers

If data is transferred outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected] or +1 (415) 555-0187. We will respond within 30 days and verify your identity before processing requests.